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@juanefren Sr. Castillo cada compania va a tener sus quejas, pero recomiendo que nos des la oportunidad para hablar con usted. Gracias. 26 days ago @matthusby @anamosterin how can we be of assistance? 30 days ago ServerPronto Reveals Big Savings on Bulk Server Deals Link 33 days ago @roshanshah We apologize. Our billing system is automated however this can be easily resolved by contacting Customer Service. Thank you. 33 days ago @roshanshah Have you contacted Customer Service on this matter? We are here to assist in resolving. Please contact them ASAP. Thank you. 33 days ago |
ServerPronto Customer ServiceServerPronto is dedicated to becoming an extension of your IT staff. Our industry-leading Service Level Agreement and 100% uptime guarantee are the starting point of our stellar service. More than 5,000 happy clients agree – ServerPronto offers industry-leading customer service and support you can count on 24/7/365. Save with free Set Up AssistAs part of our commitment to being the most customer-friendly discount dedicated server company in the industry, ServerPronto offers a free Setup Assistance program for new clients. The program offers access to our certified system administrators at no charge for the first 30 days to help with standard server set up tasks. The Setup Assistance program offers help with tasks including:
24/7/365 access to expert techniciansWhether you need setup up assistance, help rebooting your dedicated server, hands-on expertise with a system restore, upgrade support, DNS troubleshooting, or other technical support, our 24/7 staff is available to you via our customer support portal that offers rapid responses. Leverage live phone supportLive phone support from our certified engineers is also available for a small fee. Our Voice Support packages offer you immediate access to technicians who can troubleshoot issues with you in real-time until the problem is solved. Replace failed hardware in record timeServerPronto offers a one-hour replacement program to address hardware failures. And our multiple data centers are staffed 24/7 with IT experts who can address issues large and small in the face of unexpected issues. Benefit from continual monitoringServerPronto doesn’t take any chances with your dedicated server uptime. We are continuously monitoring your dedicated servers, so we may fix issues before you even realize there was a problem. You can trust your company’s server needs to ServerPronto. Visit ServerPronto UniversityWhen you access ServerPronto University, you’ll find articles that take an unbiased look at issues impacting server users today. Educational articles will offer easy-to-digest “top 10” tips on subjects like migrating to a dedicated server and how to make the most of dedicated server resources. Of course, with security top of mind in the IT realm, ServerPronto University keeps readers abreast of server-related security concerns that matter most.
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